TY  - BOOK
AU  - Kaner,Sam
AU  - Berger,Duane
AU  - Fisk,Sarah
AU  - Toldi,Catherine
AU  - Lind,Le
TI  - Facilitator's guide to participatory decision-making
SN  - 9780787982669
PY  - 2007///
CY  - San Francisco
PB  - [S.n.]
KW  - ADMINISTRACIÓN (DISCIPLINA)
KW  - TOMA DE DESICIONES
N1  -  PART I: GROUNDING PRINCIPLES. -- 1. The Dynamics of Group Decision-Making. -- 2. Participatory Values. -- 3. Introduction to the Role of Facilitator. -- PART II: FACILITATOR FUNDAMENTALS. -- 4. Facilitative Listening Skills. -- 5. ChartWriting Technique. -- 6. Facilitating Open Discussion. -- 7. Alternatives to Open Discussion. -- 8. Brainstorming. -- 9. Tools for Managing Long Lists. -- 10. Dealing with Difficult Dynamics. -- 11. Effective Agendas: Desired Outcomes. -- 12. Effective Agendas: Process Design. -- PART III: BUILDING SUSTAINABLE AGREEMENTS. -- 13. Principles for Building Sustainable Agreements. -- 14. Gathering Diverse Points of View. -- 15. Building a Shared Framework of Understanding. -- 16. Developing Inclusive Solutions. -- PART IV: REACHING CLOSURE. -- 17. Importance of Clear Decision Rules. -- 18. Striving for Unanimity. -- 19. Reaching Closure Step by Step. -- 20. Facilitating Sustainable Agreements. -- Photocopying Policy
ER  -