Web Engagement : Connecting to Customers in e-Businnes
Material type:
- 020165766X
Contents:
1. Becoming a web businnes -- 2. Getting the big picture -- 3. Answering the basic questions -- 4. Getting more form website data -- 5. Identifying questions for your business model -- 6. Using cookies -- 7. Privacy and customer engagement -- 8. Personalization: using customer data -- 9. Responding to the costumer -- 10. Costumers as members of groups -- 11. Building personalized engagement
1. Becoming a web businnes -- 2. Getting the big picture -- 3. Answering the basic questions -- 4. Getting more form website data -- 5. Identifying questions for your business model -- 6. Using cookies -- 7. Privacy and customer engagement -- 8. Personalization: using customer data -- 9. Responding to the costumer -- 10. Costumers as members of groups -- 11. Building personalized engagement